FAQ
Can I return and / or exchange goods?
How much does that cost me the exchange?
You pay the return and we’ll send you the new shipment for free. We find that a fair and simple solution for both sides.
If my parcel is missing?
In case the customer decides for delivery without tracknumber (we don't recommend) , Kob Records cannot be held responsible in any way for failed delivery or disappearance of the parcel. No refunds can be given in such circumstances.